Job Description

IT Management Corporation (ITMC), founded in 2009, is a next?generation IT solutions provider specializing in network infrastructure, unified communications, and managed services.

Our mission is to help organizations operate more efficiently through advanced technology, strong communication, and dependable support.

Position Overview

We are seeking a professional, friendly, and well?organized Receptionist & Office Support Coordinator to serve as the first point of contact at ITMC.net/101VOICE. This role blends front?desk reception with light office and facilities support, ensuring a welcoming environment and smooth day?to?day office operations.

Key Responsibilities

• Greet and welcome visitors, customers, and vendors
• Answer and route incoming phone calls professionally
• Manage visitor sign?ins and notify staff of arrivals
• Receive, sort, and distribute mail and packages
• Maintain a clean, organized reception and lobby area
• Perform daily walkthroughs to ensure office cleanliness and organization
• Prepare conference rooms for meetings (water, supplies, seating)
• Perform general office duties as needed

Experience

• 02 years in a customer?facing role (reception, hospitality, retail, call center, or similar)
• No prior office administration experience requiredtraining provided

Technical Skills

• Comfortable with computers, email, and basic productivity tools
• Willingness to learn Microsoft 365, Outlook, Teams, and SharePoint
• Basic typing and data entry skills with attention to accuracy

Soft Skills

• Professional, warm, and welcoming demeanor
• Reliable, punctual, and consistent
• Organized and detail?oriented
• Clear communicator who asks questions when needed
• Proactive and helpful team player

Preferred (Nice To Have)

• Prior front?desk or office experience
• Experience in a tech, IT, or telecom environment
• Familiarity with Microsoft Teams or SharePoint
• Comfortable working independently
• Professional presence when engaging with customers
• Strong sense of ownership and accountability
• Able to balance operational urgency with everyday task

All your information will be kept confidential according to EEO guidelines.

Seniority level

Not Applicable

Employment type

Full?time

Job function

Administrative

Industries

IT Services and IT Consulting

Job Tags

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